Returns, Refunds, Cancellations and Exchanges

We do not permit return except in case of a manufacturing defect or damage in transit wherein we will replace the product. Please share the unboxing video to claim the exchange for defective products within 48 hours of receiving the product.

Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact in original packaging can be replaced. If the product received back does not found in original condition as shipped, it will not be replaced and the product will be sent back to the address mentioned while shopping.

How are returns processed?

Once you request to return a product, a pick up is organised for the item. Our courier partners will come to pick up the item within 3-5 business days and if the product will be eligible for replacement, the replacement will be sent in 7-10 business days.

Can I cancel my order?

You can cancel your order within 24 hours of order through My Order section. You can also write to us at support@Tee-verse.com

**Tee-Verse reserves the right to cancel any order without pre-confirming the customer at any time and may verify any order before shipping the same to the customer that may include having a verbal or written confirmation from the customer.

How will I receive the refund for my cancelled product?

In case of prepaid orders, money will be returned to the bank account/ credit/debit card where the payment was made from. For Cash on Delivery orders customers will be required to provide bank details/UPI ID where they would like to receive the refund. (this remark is if we will give COD)